Please reach us at laine@alpinepowersolutions.com if you cannot find an answer to your question.
We've started our own unit at -40°C with the Alpine cold-weather package on. The coolant, oil filter, crankcase breather and battery heaters keep it warm and ready between outages.
Either works. The 20 kW makes 20 kW on propane and 18 kW on natural gas; the 30 kW makes 30 kW on both. Both convert between fuels, so you can switch later depending on your site options.
The 20 kW uses about 2.5 US gal/h at half load and about 4.0 at full load. The 30 kW uses about 3.7 and 4.9 US gal/h. Most outages run well below full load. In deep cold a tank delivers less vapour, so we'll help you size your tank with your propane supplier.
Your licensed electrician and gas fitter, with permits. Where it's cost-effective, we can install it ourselves. Either way, we support your installer, and the side-mounted connection boxes make hookup easier.
Placement follows the installation manual and local code. Front and back clearances keep airflow and exhaust clear; side clearance leaves room to service it. Send us photos of your site and we'll review it with you.
5 years or 1,000 hours, whichever comes first: a limited parts warranty handled locally. We supply the parts; you or your tradesperson do the work with our guidance, or bring it to our shop. See the written warranty for full terms and exclusions.
Yes. Talk to us about our annual service plan: one visit a year before winter, following the manufacturer's maintenance schedule. The unit also runs an automatic monthly exercise, and we can adjust the schedule. For status and alerts on your phone, add DSE891 remote monitoring. Many home security systems also alert you to a power outage.